action_log.completed - OmniAI Docs

{
  "event": "action_log.completed",
  "actionLog": {
    "id": "59ac65a5-33fe-43a6-924b-134c582a285e",
    "type": "MESSAGE",
    "status": "COMPLETED",
    "leadId": "4cc8af99-b313-4c1f-b98b-009f38a4721a",
    "summary": "Incoming email: docs",
    "input": {
      "channel": "EMAIL",
      "direction": "INBOUND",
      "metadata": {
        "agentMailData": {
          "to": ["Mark Ding <mark-local@agent.getomni.ai>"],
          "from": "Mark Ding <markdingkl@gmail.com>",
          "subject": "docs"
        }
      }
    },
    "output": null,
    "messages": [
      {
        "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
        "body": "<div dir=\"ltr\"><br></div>\n",
        "channel": "EMAIL",
        "subject": "docs",
        "direction": "INBOUND",
        "documents": [
          {
            "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
            "filename": "docs.pdf",
            "mimeType": "application/pdf",
            "size": 1000
          }
        ]
      }
    ],
    "completedAt": "2025-10-30T20:07:17.553Z"
  },
  "actor": {
    "type": "USER",
    "id": "8a1f6c2e-4b7d-4e2a-9c3f-1d5e6f7a8b9c",
    "name": "Jane Doe",
    "email": "jane@acme.com"
  },
  "workspaceId": "6048d78a-584a-4f1e-9e39-e011ca4cc48c"
}

Triggered when an action log completes successfully.

Event Type

action_log.completed

Description

This event is fired whenever an action log (such as a message, tool call, or follow-up) completes successfully. Use this event to track agent activity and respond to completed actions in real-time.

Payload Structure

event

string

required

The event type: action_log.completed

actionLog

object

The completed action log object

Show actionLog

string

required

Unique identifier for the action log

type

string

required

Type of action: SYSTEM_NOTE, MESSAGE, FOLLOW_UP_MESSAGE, TOOL_CALL, DOCUMENT_UPLOAD, MANUAL_UPDATE, PORTAL_UPDATE, PORTAL_SUBMISSION

status

string

required

Status of the action: COMPLETED

leadId

string

required

ID of the lead associated with this action

summary

string

Brief summary of the action

input

object

Input data for the action (varies by action type)

output

object

Output data from the action (if applicable)

messages

array

Array of messages if the action type is MESSAGE or FOLLOW_UP_MESSAGE

Show messages

string

Unique identifier for the message

channel

string

Channel of the message

direction

string

Direction of the message

subject

string

Subject of the message

body

string

Body of the message

documents

array

Array of documents associated with the message

Show documents

string

Unique identifier for the document

filename

string

Filename of the document

mimeType

string

MIME type of the document

size

number

Size of the document

completedAt

string

ISO 8601 timestamp when the action was completed

actor

object | null

Workspace user who triggered this action. Returns null for actions not initiated by a workspace user.

Show actor

type

enum

Type of actor

string

Unique identifier for the user

name

string | null

Name of the user

string

Email address of the user

workspaceId

string

required

ID of the workspace this event belongs to

{
  "event": "action_log.completed",
  "actionLog": {
    "id": "59ac65a5-33fe-43a6-924b-134c582a285e",
    "type": "MESSAGE",
    "status": "COMPLETED",
    "leadId": "4cc8af99-b313-4c1f-b98b-009f38a4721a",
    "summary": "Incoming email: docs",
    "input": {
      "channel": "EMAIL",
      "direction": "INBOUND",
      "metadata": {
        "agentMailData": {
          "to": ["Mark Ding <mark-local@agent.getomni.ai>"],
          "from": "Mark Ding <markdingkl@gmail.com>",
          "subject": "docs"
        }
      }
    },
    "output": null,
    "messages": [
      {
        "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
        "body": "<div dir=\"ltr\"><br></div>\n",
        "channel": "EMAIL",
        "subject": "docs",
        "direction": "INBOUND",
        "documents": [
          {
            "id": "2421bef7-95bc-4546-92a3-c7e5600fbb6a",
            "filename": "docs.pdf",
            "mimeType": "application/pdf",
            "size": 1000
          }
        ]
      }
    ],
    "completedAt": "2025-10-30T20:07:17.553Z"
  },
  "actor": {
    "type": "USER",
    "id": "8a1f6c2e-4b7d-4e2a-9c3f-1d5e6f7a8b9c",
    "name": "Jane Doe",
    "email": "jane@acme.com"
  },
  "workspaceId": "6048d78a-584a-4f1e-9e39-e011ca4cc48c"
}

Webhook Events action_log.failed

​Event Type

​Description

​Payload Structure

Event Type

Description

Payload Structure